Get the most from your TV service with our helpful guides, videos and quick answers.
Log in to My Account to review the channels you have and swap one or more channels to build your own personal TV channel lineup. Once you're finished swapping, your channel selections will be available to watch instantly.
Need help swapping? Watch our video to learn how to use TV Channel Exchange or click here for step-by-step instructions.
Easily browse these channels in your TiVo Stream DVR guide, starting at channel 3202.
Need more help? Check out our TiVo+ support page here.
Voice control is available to TiVo customers, simplifying your TV experience.
The remote must be in RF mode (amber light flashes when keys are pressed) and paired with a specific receiver for Voice Control and Remote Finder to work. Voice Control does not work within apps such as YouTube and Netflix.
If the Voice Control Icon (Blue Mic) doesn’t appear on the TV screen when you press the voice button on the remote, it means that the remote is not paired with the receiver. Not paired? See How do I Pair My Remote.
To use Voice Control:
Voice control search is extremely powerful and intelligent. The following are a few examples of Voice Control terms/phrases:
"Bourne Movies"
"Tom Hanks Comedies"
"I'll be back" or "Live from New York"
"Basketball games on tonight"
"Channel 52"
"Show me Jays games"
"Watch the latest recording of Dr. Phil"
"Watch Infinity War on Netflix"
"Go to My Shows"
"Go to Settings"
"Turn on closed captions"
While watching recorded content:
"Go to the 24 minute mark"
"Start over"
"Skip 5 minutes"
"Back 30 seconds"
"Watch live TV"
Sign in to the TiVo Stream app using your My Account login credentials for your home services.
If you haven't registered for My Account, click Register Now on the mobile app login screen to sign up. Your Eastlink Account Number and Billing Postal Code will be required.
For billing questions, chat with us online, call us at 1-888-345-1111 or text 'Billing' to 902-903-6297. We're here to help from 9am-7pm Monday to Friday and 9am-5pm on Saturday.
For tech support, chat with us online, call us at 1-888-345-1111 or text 'Tech' to 902-903-6297 from 8am-1am Monday to Sunday.